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Topic: «AWM 5.5 b.2 Crashes Windows Explorer , Trying to invoke context menu with AWM running crashes explorer.exe » on forum: Beta Testing   Views: 7568
 
Michael Plant
Registered user
 
 Posts: 51
Joined: 10/13/2009
Posted: 11/01/2009 09:04:21
 
 
 This occurs under Windows 7 Ultimate 64-bit. So far it has happened on the desktop when right clicking the Recycle Bin (I was going to empty it). Happened three times in a row.

Windows 7 is fully up to date as is my AV/AS application - Sunbelt's VIPRE.

When I restart explorer.exe and then exit AWM all is well.
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 11/03/2009 00:30:15
 
 
 Dear Michael,

Unfortunately, we fail to reproduce the problem on our test machine.

Could you send to us a technical information about the error report?


E-mail: support@actualtools.com
 
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Michael Plant
Registered user
 
 Posts: 51
Joined: 10/13/2009
Posted: 11/03/2009 10:07:49
 
 
 What technical information would you like?
 
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Michael Plant
Registered user
 
 Posts: 51
Joined: 10/13/2009
Posted: 11/03/2009 11:40:21
 
 
 OK - all is well here. I rebooted my computer and the behaviour is gone. Sorry, I'm in the throes of a bad cold/flu and am a bit ornery today  :oops:  
 
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Alexey Fadeyev
Administrator

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 Posts: 1427
Joined: 09/30/2005
Posted: 11/20/2009 13:55:14
 
 
 Michael, the bug was actually present but it was intermittent in its nature. It has been fixed in the just released beta 3 so please check it out (it also contains some other nasty bug fixes).
 
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