Can't upgrade? - Forum «Technical Support»

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Topic: «Can't upgrade? » on forum: Technical Support

Michael Gomez

Posts: 3
Joined: 08/25/2015

Posted: 08/29/2015 10:55:11

I purchased my copy of AMM through the trial play option. It said I got the program and 1 year of free upgrades. My copy of AMM says I have like 6 months before it runs out. However, when I plug in my activation code on the upgrade options page, it tells me I have to pay $30. Am I doing something wrong?

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Vasiliy Ivachev
Administrator
-retired-

Posts: 2073
Joined: 11/09/2010

Posted: 08/31/2015 13:40:59

Hello Michael,

Thanks for the post.

Your free updates subscription ends on March 14, 2016. Please provide us screenshots of the "About" window (Actual Multiple Monitors -> Tools -> Help -> About) and the "Upgrade Center" page after entering your registration code.

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