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Topic: «AMM 8.1.4 and Internet Explorer , Problems with IE 11 and exactly specified monitor » on forum: Technical Support   Views: 2676
 
Ross Durie
Registered user
 
 Posts: 1
Joined: 04/17/2014
Posted: 04/17/2014 12:21:37
 
 
 We had been using an older version AMM to display Internet Explorer windows with web pages on many monitors. Given it seemed to work as it should we decided to use AMM 8.1.4 in two recent projects.

Project one involved a 3 head Intel graphics mini-iTX form factor board running W7 Pro 64 bit. Things worked as they should in the workshop with the appropriate 32 bit Internet Explorer instances (folder is copied) directed to the appropriate monitor. On arrival at the site an alternate head arrangement (VGA head for monitor 2 rather than DVI, monitor 1 on HDMI) was used but all efforts to configure AMM to direct the IE instances to a specific monitor have failed.

Project two involves 4 x NVS310 cards feeding 8 monitors. This also fails to direct the IE windows to a specific monitor.

The only thought I had is that with the first project being built in our workshop just hours before it was shipped it may have been that the successful test involved an older version of IE. We were informed that Windows updates ran on installation. Current version of Internet Explorer on both machines is 11.0.9600.16659.

Any ideas would be appreciated.

NIS
 
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Alex Fadeyev
Administrator

Moderator
 
 Posts: 1427
Joined: 09/30/2005
Posted: 04/17/2014 18:49:38
 
 
 Ross,

Thank you for the feedback. Please do the following on the problem machine:

1) run AMM Configuration
2) enable the Collect usage statistics option
3) run AMM
4) run several instances of IE for a while
5) send us the configuration data
 
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