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Topic: «Screen saver » on forum: Technical Support   Views: 9497
 
Karl Nielsen
Registered user
 
Posts: 5
Joined: 06/29/2016
Posted: 07/03/2016 11:30:28
 
 
I can now confirm that stopping the Nvidia control panel program didn't solve the issue. The desktop didn't return after it was in screen saving mode. I think the problem is caused by the power saving function or a combination of that and putting my computer into sleep mode.
 
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Bogdan Polishchuk
Administrator
 
Posts: 4010
Joined: 04/04/2012
Posted: 07/04/2016 16:20:53
 
 
Karl,

This problem doesn't seem to be caused by our software. Could you check please whether the problem appears when Actual Multiple Monitors is not started?
 
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Karl Nielsen
Registered user
 
Posts: 5
Joined: 06/29/2016
Posted: 07/08/2016 08:01:52
 
 
Dear Bogdan

I have uninstalled the software and run my system for a couple of days without any trouble. I can confirm that it must have something to do with your software.
 
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Bogdan Polishchuk
Administrator
 
Posts: 4010
Joined: 04/04/2012
Posted: 07/08/2016 19:17:53
 
 
Karl,

If you're interested in solving of this problem, could you install the program again and check whether the problem appears when Actual Multiple Monitors is installed but not started? Then launch it and make sure if the problem appears when the program is running.

Best regards.
 
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