Forums list
New topics
Topics list
Search
Help
Login
Register

Messages 11 - 20 of 20
First | Prev. | 1 2 | Next | Last 

Topic: «Returning from sleep » on forum: Technical Support   Views: 6709
 
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/02/2016 21:05:52
 
 
It appears that file never left my outbox. Still trying to send it.
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/03/2016 19:53:13
 
 
Apparently the dump file got stuck in my outbox. It appears to be too big for email.

Is there some other way to get it to you?
 
Top
Bogdan Polishchuk
Administrator
 
Posts: 4086
Joined: 04/04/2012
Posted: 05/04/2016 21:52:48
 
 
You can use one of the file hosting services (Dropbox, Google Drive for example) to upload the file and share it with us by providing a link to this file.
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/06/2016 02:41:52
 
 
I have sent the link to my Google Drive.
 
Top
Bogdan Polishchuk
Administrator
 
Posts: 4086
Joined: 04/04/2012
Posted: 05/12/2016 15:52:11
 
 
Timothy,

Could you close all application that you open after the start of Windows except Actual Window Manager and try to reproduce the issue. Let us know the results.

Could you also when the problem persists open the Task Manager and see the CPU Usage parameter value?
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/14/2016 02:29:58
 
 
Bogdan,

Just did a test. I remembered to shut down everything but Outlook, shortened the time-out to 30 minutes and on arriving home from picking my daughter up from school. There was no failure.

One technical note. Apparently my n00bishness at Windows gave me a terminology problem. I don't believe the problem is with "sleep" it's with turning the monitors off after X minutes idle. Apparently my settings are to never sleep when plugged in, but to turn the monitors off after 60 minutes.

I'll keep this updated as I experiment more with what apps may be contributing to this problem. With the new evidence, I believe it may be Pidgin.
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/16/2016 21:11:53
 
 
Definitely not Pidgin causing the problem. It still occurs when multiple apps are open and Pidgin is not.
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/17/2016 05:50:12
 
 
I just did the CPU check you asked me about. CPU was at 31% so no high load whatsoever.
 
Top
Bogdan Polishchuk
Administrator
 
Posts: 4086
Joined: 04/04/2012
Posted: 05/17/2016 15:39:49
 
 
Timothy,

Quote
Definitely not Pidgin causing the problem. It still occurs when multiple apps are open and Pidgin is not.
But apparently the problem is associated with one of the applications that you run. Could you start applications one by one and see what of them triggers the issue?
 
Top
Timothy Grant
 
Posts: 28
Joined: 03/12/2016
Posted: 05/26/2016 19:43:59
 
 
Still trying to nail this down. Another possible culprit is Skype for Business, but sadly I'm unable to come up with any conclusive proof.
 
Top

Messages 11 - 20 of 20
First | Prev. | 1 2 | Next | Last 

User(s) reading this topic
Number of guests: 1, registered members: 0, in total hidden: 0


Forums list
New topics
Topics list
Search
Help
Login
Register