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Topic: «Windows do not maximize to full screen size , Trouble resizing Windwos » on forum: Technical Support   Views: 49431
 
Bogdan Polishchuk
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Joined: 04/04/2012
Posted: 08/13/2012 02:34:05
 
 
 Hello everyone in this topic.

Please try to move your AWM or AMM taskbar to other side of the monitor, check if the monitor work area was calculated right (maximize some window and see if it fills the area completely) and then move the taskbar back ant check whether the problem still exists.

Best regards.
 
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Gregory Burlingame
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Joined: 07/26/2012
Posted: 08/13/2012 12:03:51
 
 
 Hi Bogdan,

I did the test you requested, here are my steps:

1) Start with two monitors, both with their own task bars
2) 2nd monitor has the window sizing problem (gap between task bar and bottom of window that is maximized)
3) Turn off taskbar on 2nd monitor
4) Maximize window on 2nd monitor, it correctly fills the screen
5) Turn on taskbar on 2nd monitor
6) Windows now behave properly on 2nd monitor -- when maximized there is no extra gap between the task bar and the bottom of the window that is maximized

Note:  It almost looks like when the problem is happening AWM thinks the task bar is 2x its actual height

I hope this helps.

Greg
 
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Bogdan Polishchuk
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Joined: 04/04/2012
Posted: 08/14/2012 01:12:15
 
 
 Hello Gregory.

Do you mean you have to do this each time when you turn on your PC or turn on AWM?
 
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Gregory Burlingame
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Joined: 07/26/2012
Posted: 08/14/2012 09:38:09
 
 
 Hi Bogdan,

I have not identified the trigger for the bug, i.e., what makes it start happening....but it seems to happen more often than not.

From a clean boot this morning the 2nd monitor is doing it.

Thanks!

Greg
 
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Bogdan Polishchuk
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Joined: 04/04/2012
Posted: 08/14/2012 21:21:49
 
 
 Gregory, you said you have did the test, but you didn't tell me the results? Does the moving of the taskbar to the left side, right side or top of the screen and back solves the problem?
 
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Gregory Burlingame
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Joined: 07/26/2012
Posted: 08/15/2012 18:43:20
 
 
 Hi Bogdan,

I think I answered your question completely, so now I have no idea what you are asking me to do.  

Please re-read my reply and if you still do not understand my answer, or do not think I have done what you have asked, please provide me with a set of test steps you would like me to follow and I will gladly do that for you!

Greg
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4010
Joined: 04/04/2012
Posted: 08/17/2012 04:42:53
 
 
 Hi Gregory.

Here are the steps that i ask you to reproduce:
1) start AWM with 2 taskbars enabled
2) make sure that the resizing problem persists
3) disable the "Lock the taskbar" item of the secondary taskbar context menu
4) drag the taskbar to other side of the monitor or change its position with the taskbar context menu
5) drag it back to the bottom
6) check whether the problem still persists
 
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Gregory Burlingame
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Joined: 07/26/2012
Posted: 08/17/2012 16:53:16
 
 
 Hi Bogdan,

I followed your steps

1) Made sure the re-sizing problem persists, and then did these three things in sequence:
2) Used the taskbar context menu to move the taskbar to the left, re-sizing problem persists
2) Moved the taskbar to the right, re-sizing problem corrected
3) Moved the taskbar to the bottom, re-sizing problem remains corrected

I hope this helps!

I wish I could figure out what triggers the re-sizing problem in the first place, but so far I have not found the root cause.

Greg
 
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Gregory Burlingame
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 Posts: 11
Joined: 07/26/2012
Posted: 08/21/2012 10:33:08
 
 
 Hi Bogdan,

Do you have any update regarding this bug?

Thanks!

Greg
 
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Gregory Burlingame
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 Posts: 11
Joined: 07/26/2012
Posted: 08/22/2012 09:07:55
 
 
 Hi Bogdan,

So today I observed a trigger mechanism for the windows re-sizing problem.

Outlook was on my 2nd monitor, properly sized.  A new email message came in, the little envelope appeared in my Windows tray, and the Outlook Window changed to the improper (too small) size).

Best regards,

Greg
 
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