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Topic: «Explorer Hangs » on forum: Technical Support   Views: 7151
 
Jonathan Woodward
Registered user
 
 Posts: 20
Joined: 01/27/2006
Posted: 03/04/2010 16:01:04
 
 
 I am having stability issues with Windows 7 Explorer with Actual Window Manager v6.0, similar to the crashes that I had reported in the beta forums in the past.

This time, when booting windows and having AWM load at startup, after a few seconds, when I right click an icon or folder on the desktop, Explorer hangs crashes and the dialog box to close or restart explorer pops up. Once explorer restarts, right click functionality seems normal and AWM seems to keep running ok. When I disable AWM, explorer no longer experiences these instabilities on restart.

I have had similar startup issues in the past with v5.x of AWM.

Cany anyone help me find out why this instability occurs and what programs might be causing this?

TIA.

There is no special AWM configuration, it is run on installation default.

Here is the event log report from windows:

- System

 - Provider

  [ Name] Application Hang

 - EventID 1002

  [ Qualifiers] 0

  Level 2

  Task 101

  Keywords 0x80000000000000

 - TimeCreated

  [ SystemTime] 2010-03-04T21:41:24.000000000Z

  EventRecordID 6928

  Channel Application

  Computer JDWAcer

  Security


- EventData

  Explorer.EXE
  6.1.7600.16450
  5b8
  01cabbe349c1ad05
  78
  C:\Windows\Explorer.EXE
  a92f43d4-27d6-11df-91ce-a3f83bc46b19
  55006E006B006E006F0077006E0000000000


------------------------------------------------------

Binary dat a:


In Words

0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000    


In Bytes

0000: 55 00 6E 00 6B 00 6E 00   U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00   o.w.n...
0010: 00 00                     ..
 
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Jonathan Woodward
Registered user
 
 Posts: 20
Joined: 01/27/2006
Posted: 03/06/2010 15:04:36
 
 
 Anybody have similar problems? This instability issue has plagued me for quite some time.
 
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Jonathan Woodward
Registered user
 
 Posts: 20
Joined: 01/27/2006
Posted: 03/11/2010 13:08:40
 
 
 Alex, Tatiana, any suggestions for this problem? I have not figured out what would be causing these hanging and unstable explorer issues.

Do I need to provide more information, log files, etc?
 
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Robert Richards
Registered user
 
 Posts: 1
Joined: 10/18/2010
Posted: 10/18/2010 15:53:45
 
 
 Same problem, I think.  The program works on my other system 7 64 bit computer without problem.  On my Pavillion dv9000 nothing seems to work.  After a while, the explorer program freezes.
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 10/18/2010 23:47:51
 
 
 Robert,

What system did install on your Pavillion dv9000?
What edition of your IE?
Do you have any extras for IE?

E-mail: support@actualtools.com
 
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