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Topic: «Actual Window Manager not fully recognizing DisplayLink connections , The tile layout and snap feature does not work » on forum: Technical Support   Views: 250
 
David P
 
 Posts: 99
Joined: 04/16/2012
Posted: 09/04/2025 17:32:14
 
 
 Hello Actual Window Manager Support Team,

I recently connected two additional monitors via a USB-to-DisplayPort Dual DisplayLink Adapter.

Wwhile the adapter perfectly works and I can even create and edit a tile layout in Actual Window Manager that perfectly shows my monitors, the tile layout is not applied

In other words, the tile layout doesn't show on the two peripheral monitors, only on the center monitor (which is directly connected via USB-C to Thunderbolt).

Please advise.

Best regards
David.P

Here is the first screenshot showing that all monitors are perfectly recognized in Actual Window Manager.
 
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David P
 
 Posts: 99
Joined: 04/16/2012
Posted: 09/04/2025 17:34:27
 
 
 Here is the second screenshot showing that the tiling dialog also perfectly works.

In the end, only the tiles on the two peripheral monitors do not show up and do not work.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4130
Joined: 04/04/2012
Posted: 09/18/2025 13:35:37
 
 
 Hello, David

Sorry for the delay in replying to you.

Is it a freshly created Desktop Divider tile layout, not copied from other layout and then changed? If not, could you create a new Desktop Divider tile layout, adjust it and see whether it works correctly.

Also please try to create a new Dekstop Divider layout for these three monitors and create two (or more) tiles for each monitor in very distinctive way for each so that you can differ them when you see. And then see how they're displayed on the monitors - are the layouts (the ones that are displayed) placed on their respective monitors?

If the problem still persists even with the freshly created layout then could you make sure the problem layout persists in the settings and the USB adapter displays are connected, re-open the configuration module and then send us your AWM configuration files using the Send to Tech Support tool (AWM configuration module > Tools > Configuration > Send to Tech Support)? Add a link to this topic in the email.


Best regards.
 
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