Forums list
New topics
Topics list
Search
Help
Login
Register


Topic: «Name/Key Combination Invalid for Actual Virtual Desktops » on forum: Technical Support   Views: 397
 
Brian Sidell
Registered user
 
Posts: 2
Joined: 25.06.2021
Posted: 26.06.2021 00:12:52
 
 
I just purchased a license for Actual Virtual Desktops today and I am having a problem registering it. When I enter my license key and press ok it says that my Name/Key combination is invalid. The problem is that the name field is greyed out so I can't type anything in it.

User added an image
 
Top
Bogdan Polishchuk
Administrator
 
Posts: 3817
Joined: 04.04.2012
Posted: 26.06.2021 20:20:12
 
 
Hello, Brian

Thank you for contacting us.

Could you open the Renew License window (AVD configuration module > Tools > License > Enter new license key) and make a screenshot of it before typing anything into the License key field. Send the screenshot to us. You can send it to bogdan@actualtools.com.


Best regards.
 
Top


User(s) reading this topic
Number of guests: 1, registered members: 0, in total hidden: 0


Forums list
New topics
Topics list
Search
Help
Login
Register