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Topic: «[FIXED] AWM Error , AWM in a clean installation. » on forum: Technical Support   Views: 223
 
TechkNighT Tenente
Registered user
 
Posts: 5
Joined: 05.06.2005
Posted: 16.01.2021 22:11:11
 
 
Greetings!

When i install your program Actual Windows Manager version 8.14.4.
my Windows is:

Edition Windows 10 Enterprise Insider Preview
Version 2004
Installed on ‎14/‎01/‎2021
OS build 21292.1010
Experience Windows Feature Experience Pack 220.35104.0.3

Device name TechMachiNe
Processor Intel® Core™ i5-4670 CPU @ 3.40GHz   3.40 GHz
Graphics cards AMD Radeon R7 200 Series    Intel® HD Graphics 4600
Installed RAM 32,0 GB (31,9 GB usable)

After install and wherever I want it to run the following error show:

Exception EAccessViolation in module user32.dll at 00041F14.
Access violation at address 75941F14 in module user32.dll'.
Write of address 00486C00.

Can you help me please? What more can i provide for you to help in solving this.

Thanks in Advance!

TechkNighT
 
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Bogdan Polishchuk
Administrator
 
Posts: 3536
Joined: 04.04.2012
Posted: 18.01.2021 06:31:09
 
 
Hello, TechkNighT

Thank you for contacting us.

This is a known problem, and it has been fixed already. The fix will be available in the next version of our software.

The problem persists only in 64-bit versions of Windows 10 Insider Preview.


Best regards.
 
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TechkNighT Tenente
Registered user
 
Posts: 5
Joined: 05.06.2005
Posted: 19.01.2021 03:29:03
 
 
Thanks Bogdan! I will wait.

Thank you veru much and send my regards to your whole dev team!

They're great !

TechkNighT
 
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Bogdan Polishchuk
Administrator
 
Posts: 3536
Joined: 04.04.2012
Posted: 28.01.2021 13:54:06
 
 
Hello, TechkNighT

The hotfix version 8.14.4.1 has been released - it fixes the problem with the exception, which persists in 64-bit versions of latest Windows Insider builds. Please note that it's not a full setup pack, it includes just the files affected by the subject problem - therefore, it must be installed only over the full version 8.14.4 setup. Thus you need to make sure you have 8.14.4 installed before applying this hotfix.
Unfortunately, our current automatic update system does not support hotfixes so please download and install the update manually:

Download link for the Actual Window Manager 8.14.4.1 hotfix

The installation file for the version 8.14.4
 
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Bogdan Polishchuk
Administrator
 
Posts: 3536
Joined: 04.04.2012
Posted: 13.02.2021 06:42:08
 
 
Hello, TechkNighT

I'm glad to notify you that the issue with exception in the 64-bit versions of Insider Preview Windows builds has been fixed and the fix is available in the latest version of Actual Window Manager 8.14.5 and our other products as well.

You can update your program to the latest version (program's tray icon context menu > Info > Check for Updates) or download the latest version manually, install it and confirm the fix.


Best regards.
 
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