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Topic: «New Version 8.14.4 - massive Problems with differnent Programms » on forum: Technical Support   Views: 215
 
Bernhard Neumann
Registered user
 
Posts: 1
Joined: 27.10.2020
Posted: 27.10.2020 22:31:24
 
 
Hello,

after installing die New Version 8.14.4 i have very heavy problems with differnt programms.
- programms do not except any aktion
- in taskmanager they are shown as still running, cpu and memory are changing, but nothing can be done
- i first expectect a windows 10 problem
- after stopping actualtools, eveything runs fine

PC infos: i7-7700K cpu, 32 GB memory, W10 prof vesion 1909
 
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Bogdan Polishchuk
Administrator
 
Posts: 3541
Joined: 04.04.2012
Posted: 28.10.2020 12:30:06
 
 
Hello, Bernhard

Thank you for contacting us.

As I understand, not all the programs stop accepting any actions, as you still can work with Task Manager for example. Do some programs still work correctly?

What programs you have this problem with?

Do you mean like literally nothing happens when you click these programs or there is just big delay in the mouse actions?

Does keyboard also not work with these applications?

Could you send us your AWM configuration files using the Send to Tech Support tool (AWM configuration module > Tools > Configuration > Send to Tech Support)? Change the "To..." address to bogdan@actualtools.com and add a link to this topic in the email.


Best regards.
 
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