Firefox causes Actual Multiple Monitors to crash - Forum «Technical Support»

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Topic: «Firefox causes Actual Multiple Monitors to crash » on forum: Technical Support

Stefan Sundbeck
Registered user

Posts: 2
Joined: 08/23/2019

Posted: 08/23/2019 07:45:50

Newer versions of Firefox causes AMM to crash; I have to add Firefox to the excluded programs list in AMM configuration for the programs to coexist. Older version of Firefox doesn't cause this problen (v <= 56.0.2). This means I cannot use any of AMM's functions in Firefox, which is very annoying as I have 4 screens attached to my machine (2 Flat monitors, 1 projector, 1 TV).

This only occurs in Windows 7, not in Windows 10

Actual Multiple Monitors 8.14.1
Windows 7 64bit
Firefox 68.0.2

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Alex Fadeyev
Administrator

Moderator

Posts: 1427
Joined: 09/30/2005

Posted: 08/28/2019 20:20:12

Stefan, I've failed to reproduce the reported issue with the same version of Firefox and AMM.

Please provide more details:

1) what exactly happens when you start Firefox if it's not excluded? Is it crashed or does it crash AMM? If it crashes AMM then which AMM process exactly gets crashed?

2) do you have any extensions installed in your Firefox?

Also, please try to do the following (one-by-one) and see if any suggestion fixes the issue:

1) open a new Firefox tab, type about:config in its address bar, then type drawint in the Search box, and change the "browser.tabs.drawInTitlebar" flag to False (simply double click the line)

2) disable all extra title buttons in the "Mozilla Firefox" specific window settings

3) disable the Audio Switcher facility (open AMM configuration, go to the "Multiple Monitors - Audio Switcher" panel, clear the "Enable Audio Switcher" check box, and click Apply)

Thank you!

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