Unable to get functions to work - Forum «Technical Support»

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Topic: «Unable to get functions to work » on forum: Technical Support

Ittai Arnon
Registered user

Posts: 1
Joined: 05/21/2019

Posted: 05/21/2019 00:35:07

Hi,

I'm trying to use the program and trying it before purchasing.
I've tried 2 basic options with no success.
1. Locking mouse Hotkey - I chose CTRL-M for it and applied but mouse keep running to other screen.
2. I've tried Ignore deactivation hotkey... same... nothing happened...

What am I missing please ?

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Bogdan Polishchuk
Administrator

Posts: 4010
Joined: 04/04/2012

Posted: 05/23/2019 14:52:19

Hello, Ittai

What OS are you running (version, 32- or 64-bit)?

What our product are you running (name, version)?

Quote
1. Locking mouse Hotkey - I chose CTRL-M for it and applied but mouse keep running to other screen.

Please make sure the program is started and not only the configuration module is opened - you should see the program's tray icon in the taskbar tray.

Are you talking about the "Lock the mouse in monitor" hotkey? Have you tried to use the standard Alt+P combination?

Quote
2. I've tried Ignore deactivation hotkey... same... nothing happened...

What applications have you tried to apply the feature to (name, version)?

Best regards.

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