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Topic: «Occasional high CPU with AWM , AWM 8.13.2 on Windows 10 64-bit 1803 build 17134.407 » on forum: Technical Support   Views: 2060
 
Bogdan Polishchuk
Administrator
 
Posts: 3297
Joined: 04.04.2012
Posted: 21.11.2019 05:31:31
 
 
Hello, David

Thank you for sending the screenshots. Unfortunately, they didn't shed light upon what causes the problem.

Could you send us your AWM configuration files using the Send to Tech support tool (AWM configuration module > Tools > Configuration > Send to Tech Support). Change the "To..." email address to bogdan@actualtools.com and add a link to this topic in the email as usual.

Could you also enable the "Collect usage statistics" option in Actual Window Manager (AWM configuration module > Options > General > Collect usage statistics), and when the problem happens again, try to track the time the problem starts and write it down (approximate time is still good). Then go to %appdata%\Actual Tools\Actual Window Manager folder, find the CenterEvents.log file and send it to bogdan@actualtools.com and also specify the time when the problem started.


Best regards.
 
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