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Topic: «AWM Virtual Desktops crashing - Windows 7 64-bit » on forum: Technical Support   Views: 1205
 
Aiden Gardson
Registered user
 
Posts: 10
Joined: 12.11.2018
Posted: 10.12.2018 01:21:14
 
 
Hi Bogdan,

I would be happy to install a test build.

Would it be a parallel installation with the existing AWM, or do I need to uninstall it ?
I've only recently paid for my license renewal.

Regards,

Aiden
 
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Bogdan Polishchuk
Administrator
 
Posts: 3020
Joined: 04.04.2012
Posted: 21.12.2018 14:30:14
 
 
Hello, Aiden

I've just sent you a link to the test build. Could you install it and see whether the problem persists in this version of the program. Please share your results in this topic.


Best regards.
 
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Aiden Gardson
Registered user
 
Posts: 10
Joined: 12.11.2018
Posted: 02.01.2019 22:14:29
 
 
Hi Bogdan,

Thanks for the test build which I have installed.
I'm afraid the problem persists with the same symptoms as previously described.

A small window 'Actual Window Man...' also appears on the screen (which cannot be minimised) when the program is running.

Regards,

Aiden
 
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Aiden Gardson
Registered user
 
Posts: 10
Joined: 12.11.2018
Posted: 13.02.2019 17:33:35
 
 
Hi Bogdan,

I can still report that the same problems are persisting with the Actual Virtual Desktop component of Actual Window Manager crashing shortly after running and causing other applications and Windows to freeze.

Since I last wrote some MS Office/Windows updates (probably security updates) have installed, but without any change to the problem with AVD.

Is there a planned update to AVD/AWM that will solve the problem please ?

Regards,

Aiden.
 
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Aiden Gardson
Registered user
 
Posts: 10
Joined: 12.11.2018
Posted: 24.03.2019 22:59:52
 
 
Hi Bogdan,

In addition to using the test build that you sent me I have now tried using AWM 8.14 Beta 2 for a while.

The beta was ok for almost a day, with AVD changing desktops ok, but then the same symptoms started again with AWM/AVD freezing the system when trying to switch desktops.

Regards,

Aiden.
 
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Bogdan Polishchuk
Administrator
 
Posts: 3020
Joined: 04.04.2012
Posted: 26.03.2019 19:10:16
 
 
Hello, Aiden

Thank you for the information.

Unfortunately, for now we have no other ideas about what can cause this problem. We'll contact you later, when we have new ideas.

If you get any additional information about the problem, please feel free to share it in this topic, it might be helpful.


Best regards.
 
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Aiden Gardson
Registered user
 
Posts: 10
Joined: 12.11.2018
Posted: 09.04.2019 14:41:32
 
 
Thanks Bogdan,

Am I correct in remembering that exclusions were not operating properly in AWM 8.13.2, but that this is now fixed?

If so, I will try again to isolate if there is a particular program affecting the ability of AWM to change desktops, using exclusion rules in 8.14 beta 3.

Regards,

Aiden
 
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Bogdan Polishchuk
Administrator
 
Posts: 3020
Joined: 04.04.2012
Posted: 12.04.2019 14:04:14
 
 
Aiden,

Quote
Am I correct in remembering that exclusions were not operating properly in AWM 8.13.2, but that this is now fixed?
Yes, you're right. The problem has been fixed in the version 8.13.3 and now exclusions work correctly.

Please let us know if you get any new information about the problem.


Best regards.
 
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