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Topic: «File Explorer Font Display Issue , DPI Scaling on Display » on forum: Technical Support   Views: 7422
 
Glenn Wilcox
Registered user
 
Posts: 19
Joined: 01/31/2007
Posted: 05/11/2017 05:01:58
 
 
Hello,

I am having a problem with the newest Actual Windows Manager 8.10.2.
The issue seems to be an issue with the DPI Scaling with AWM.
I have a Surface Book Laptop that has a maximum resolution of 3000*2000 screen
I have an ASUS Monitor with a maximum resolution of 1920*1200 screen
I am using Windows 10x64 Anniversary Update with the Surface Dock and Display Port

I can DEFINITELY assert that the issue is with AWN, because if I turn it OFF or PAUSE it the issue goes away...

I have a screenshot one the LEFT is with AWN 'ON', on the RIGHT with the AWN 'PAUSED'
Notice the Fonts (in the Ribbon Bar) Sizing in the listing and Icon Spacing etc.

Has anyone else seen this, or have a solution?
Kind Regards,
Glenn

 
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Bogdan Polishchuk
Administrator
 
Posts: 4033
Joined: 04/04/2012
Posted: 05/14/2017 02:36:28
 
 
Hello, Glenn

Could you tell what exactly monitors are displayed on the screenshots?

Could you send us a screenshot of the Monitors Layout and Settings section of the configuration module of Actual Windows Manager both when Actual Windows Manager is launched and when it's not.

Could you send us your configuration files using the Send to Tech Support tool (Configuration module > Tools > Configuration > Send to Tech Support).

What are your DPI settings?

Best regards.
 
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