Title button missing - Forum «Technical Support»

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Topic: «Title button missing , Issues with missing title button after recent update » on forum: Technical Support

IT Minapetroleum
Registered user

Posts: 1
Joined: 04/24/2017

Posted: 04/24/2017 12:52:55

Hi Support,

Good day.

I have issues with the title button missing in our actual multiple monitor software installed.
We just recently updates to Version 8.10.2 and restarted our machine.

The Title button is missing after the updates.

Shown attached is an excel file with missing title buttons while with the actual multiple monitor,
the title button is there.

Awaiting your reply soon. Thank you.

Regards,
Paul-IT Minapetroleum

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Bogdan Polishchuk
Administrator

Posts: 4010
Joined: 04/04/2012

Posted: 04/24/2017 16:53:47

Hello, Paul

Are the title buttons not displayed only for Excel window? Does the problem persist for any other windows?

What version of MS Office (Excel) are you running?

Could you name the exact number of your Windows build (type winver in the Search field of the Windows Start menu, press Enter. The Window containing the build number will appear).

Could you send us your configuration files using the Send to Tech Support tool (Configuration module > Tools > Configuration > Send to Tech Support)?

Best regards.

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