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Topic: «AWM 8.5 shuts down immediately after startup - number of monitors , Using windows 7 and 4 monitors AWM shuts down » on forum: Technical Support   Views: 874
 
Brian
Registered user
 
Posts: 5
Joined: 11.09.2015
Posted: 15.09.2015 13:44:59
 
 
Actual Windows Manager has been working fine on my Windows 7 PC up to 8.4.
8.5 (and variants 8.5.1 and 8.5.2) stop working a second or two after starting.

I'm using 4 monitors; 2 of those monitors are via USB adapter.
If I disable 1 USB monitor, down to 3 monitors, then AWM starts correctly.

Its seems like AWM 8.5 does not support my 4 monitor setup.
 
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Jay Muns
Registered user
 
Posts: 1
Joined: 16.09.2015
Posted: 16.09.2015 06:25:00
 
 
Same thing happens to me (program starts and then immediately stops working) ever since I loaded the latest version. I only have two monitors and this happens even when I'm using my laptop with no external monitors connected.
 
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Vasiliy Ivachev
Administrator
 
Posts: 2008
Joined: 09.11.2010
Posted: 17.09.2015 15:45:34
 
 
Hello gentlemen,

Please follow the instructions sent to you through email.
 
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Brian
Registered user
 
Posts: 5
Joined: 11.09.2015
Posted: 18.09.2015 05:37:03
 
 
Custom version of AMW 8.5.3.test installed.
Same issue; closes a few seconds after opening.
No log created in %temp%.
 
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Brian
Registered user
 
Posts: 5
Joined: 11.09.2015
Posted: 19.09.2015 10:29:22
 
 
Custom version AMW 8.5.3 test 2 installed.
Error log generated and emailed to bugreports@actualtools.com
 
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Brian
Registered user
 
Posts: 5
Joined: 11.09.2015
Posted: 19.09.2015 14:21:36
 
 
Custom version AMW 8.5.3 test 3 installed.

Program does not exit prematurely. The problem appears to have been fixed in this hotfix version.

:D
 
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Alex Fadeyev
Administrator

Moderator
 
Posts: 1285
Joined: 30.09.2005
Posted: 20.09.2015 00:03:45
 
 
Brian, Jay,

Thank you for your cooperation. The official update 8.5.3 is out - hope the subject issue is finally fixed. Please update your custom test versions to this one.
 
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