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Topic: «
Actual Multiple Monitors 8.5 on Windows 10 can't open Configure window
» on forum:
Technical Support
Views: 3226
Chanon Sajjamanochai
Registered user
Posts:
1
Joined:
09/01/2015
Posted:
09/01/2015 17:02:10
I just bought the upgrade to AMM 8.5 since my old 8.2 version didn't seem to support Windows 10 properly. After installing the upgrade, I found I can't open the Configure screen. (I was able to open it before upgrading since I used the upgrade button from the About screen inside the Configure screen.)
I tried closing AMM and deleting the all files under:
C:\Users\[username]\AppData\Roaming\Actual Tools\Actual Multiple Monitors
And running "Configuration" without opening AMM and it still doesn't come up.
How can I fix it or help you fix it?
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Vasiliy Ivachev
Administrator
-retired-
Posts:
2073
Joined:
11/09/2010
Posted:
09/04/2015 14:39:47
Hello Chanon,
Thanks for the post.
It seems like you have the same problem as described in the following thread -
http://www.actualtools.com/forum/read.php?FID=10&TID=3669
. Could you install the 8.4 version (download link -
http://actualtools.com/files/amm84.exe
), send us your configuration files (Actual Multiple Monitors -> Tools -> Configuration -> Send to Tech Support) and attach a link to this thread?
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