Home
Products
Overview
Compare Products
Actual Window Manager
Actual Multiple Monitors
Actual Title Buttons
Actual Virtual Desktops
Actual File Folders
Actual Transparent Window
Actual Window Minimizer
Actual Window Guard
Actual Window Menu
Actual Window Rollup
Download
Actual Window Manager
Actual Multiple Monitors
Actual Title Buttons
Actual Virtual Desktops
Actual File Folders
Actual Transparent Window
Actual Window Minimizer
Actual Window Guard
Actual Window Menu
Actual Window Rollup
Order
Single User License
Corporate Sales
Upgrade Center
News
Latest news
Newsletter
Support
FAQ
How to Upgrade
Restore License Key
Online Demos
Online User Manual
Forums
Announcements
General
Feature Requests
Technical Support
Tips and Tricks
Beta Testing
Feedback Form
Beta Testing Section
Resources
Articles
Reviews
Success Stories
Multi-Monitor Wallpapers
Company
About Us
Contact Us
Privacy
Our Clients
Press Center
Press Releases
In The News
Reviewer's Guide
Logos and Screenshots
Publishing-friendly Graphics
Forums list
New topics
Topics list
Search
Help
Login
Register
Topic: «
Runtime Errors
, Getting Runtime errors after it installed update » on forum:
Technical Support
Views: 2409
Donovan Ford
Posts:
4
Joined:
08/31/2015
Posted:
08/31/2015 21:51:50
I shut my computer down over the weekend and when I started it up this morning I was getting
Runtime error 216 at 00003030
Runtime error 216 at 0002840A
(And various others)
I attempted to uninstall>restart>reinstall and I am getting the runtime error during reinstallation and I am getting the errors every time I launch it (it does not start)
I also tried removing it using Revo and then reinstall - The errors still occur.
Top
Vasiliy Ivachev
Administrator
-retired-
Posts:
2073
Joined:
11/09/2010
Posted:
09/01/2015 15:15:07
Hello Donovan,
Please specify your OS (version, 32 or 64-bit) and our product (name, version) you are running.
Top
Donovan Ford
Posts:
4
Joined:
08/31/2015
Posted:
09/01/2015 18:54:17
It's happened on both of my windows 7 machines. My work machine is Windows 7 pro (64bit) and my personal is Windows 7 Ultimate (64bit).
I just Installed a new OS to my home computer so I went from 7 ult to 10. I'll be seeing later this evening when I am home if the issue is still occuring.
I cannot upgrade my work PC to win10 though until it's been tested on our networks for compatibility with our applications.
Top
John Herry
Posts:
1
Joined:
09/01/2015
Posted:
09/01/2015 23:46:08
I have this same issue on AWM, running on Windows 7 Pro, 64bit.
Everything was fine until today's offered upgrade/update. Now on launch, install and uninstall I get
"Runtime Errors 216" and a longer code and then the program quits, even when run as Administrator
Top
Donovan Ford
Posts:
4
Joined:
08/31/2015
Posted:
09/02/2015 20:31:13
After installing to windows 10 all on my home computer all issues were resolved. Unfortunately I am still having this issue on my work PC. If anyone has an idea to try, please advise. Thanks
Top
Vasiliy Ivachev
Administrator
-retired-
Posts:
2073
Joined:
11/09/2010
Posted:
09/04/2015 14:03:39
Hello gentlemen,
Please specify our product (name and version) you are running and follow these steps:
1. Reproduce the error message appearing;
2. Open Windows Task Manager (Applications tab);
3. Right click the error window in Task Manager -> Go to Process;
4. Right click the process (most likely, it will be ActualWindowManagerCenter.exe) that will be activated -> Create Dump File;
5. Send us ( support@actualtools.com ) the dump file.
Please also send us your configuration files (Configuration window -> Tools -> Configuration -> Send to Tech Support) and attach a link to this thread.
Top
User(s) reading this topic
Number of guests:
1
, registered members:
0
, in total hidden:
0
Forums list
New topics
Topics list
Search
Help
Login
Register