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Topic: «AMM bug - lock mouse and alt-tab bug » on forum: Technical Support   Views: 4579
 
xeal
Registered user
 
 Posts: 4
Joined: 07/09/2015
Posted: 07/09/2015 10:19:09
 
 
 There seems to be a pretty major bug where the lock mouse in monitor feature gets confused with alt-tabbing and ends up locking you in the other monitor.

This would be the most problematic to power users, to gamers using borderless windowed mode, online tournament players and referees/hosts, and to streamers, due to our need to frequently alt-tab.
 
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tbs
Advanced user
 
 Posts: 188
Joined: 02/02/2010
Posted: 07/11/2015 04:13:30
 
 
 I have a related problem, after alt tabbing (returning to game) sometimes the cursor goes to top left of screen without focus to window.

Config is simple..

1) http://ultraimg.com/images/2015-07-10_18-07-58.png
2) http://ultraimg.com/images/2015-07-10_18-06-49.png (desktop resolution is full hd)

This is a long time issue, since when I found AWM in v5.x.

I will not send config or anything else, my contribution for now is all here. This is a bad bug, but it doesn't bother much.
 
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Vasiliy Ivachev
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 Posts: 2073
Joined: 11/09/2010
Posted: 07/14/2015 14:02:54
 
 
 Hello Xeal and Tbs,

Thanks for the post.

Xeal, could you provide a detailed description of how to reproduce the problem and specify your OS (version, 32 or 64-bit), our product (name, version) and applications (names, versions) you are able to reproduce the problem with?

Tbs, which games you are able to reproduce the problem with? Are you able to reproduce the issue each time?
 
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tbs
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 Posts: 188
Joined: 02/02/2010
Posted: 07/15/2015 02:30:03
 
 
 Warcraft 3 is easy to reproduce the issue.
 
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Vasiliy Ivachev
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Posted: 07/16/2015 15:58:27
 
 
 tbs,

Do you apply "Ignore deactivation" or "Lock mouse" action before alt tabbing?
 
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tbs
Advanced user
 
 Posts: 188
Joined: 02/02/2010
Posted: 07/17/2015 00:59:24
 
 
 I don't used "Ignore deactivation" for this Warcraft 3 example, the config is just like screenshots of my previous post. The lock mouse is default from the rule, I'm not toggling it manually by some hotkey.
 
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xeal
Registered user
 
 Posts: 4
Joined: 07/09/2015
Posted: 07/26/2015 01:40:17
 
 
 I'm using Windows 7 x64 AMM 8.4.

This bug can happen with any game, especially in Borderless Window mode. It seems random, but I have the easiest time reproducing this bug on Guild Wars 2 in Borderless.

The chance of it happening seems to increase if I have multiple programs (twitch/web browser, windows movie makers, skype, etc.) or another game up (such as Heroes of the Storm or Elite: Dangerous), both while playing a game and when alt-tabbing between playing.

So basically, looks like borderless window game playing and AMM screen or mouse locking doesn't seem to play nice together.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 08/18/2015 18:41:15
 
 
 xeal, the problem has been confirmed. We'll try to fix it and inform you about our results.

tbs, unfortunately, I was unable to reproduce the problem. The mouse cursor always jumps to the center of Warcraft 3 after alt+tabbing. Please provide us as more detailed description of how to reproduce the problem as you can (including description of when you press "Alt+Tab" hotkeys, where your mouse pointer is located and which window is active at the moment you are pressing "Alt+Tab" hotkeys, etc.).
 
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