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Topic: «Scroll inactive window under mouse pointer , doesn't work in Microsoft Word 2003 » on forum: Technical Support   Views: 7214
 
David P
Advanced user
 
 Posts: 83
Joined: 04/16/2012
Posted: 05/31/2014 22:57:22
 
 
 Hi actual tools team and forum,

Unfortunately, the feature "Scroll Inactive Windows" does not work with multiple Microsoft Word 2003 windows. It works when only one word document is open. however, as soon as multiple Word documents are open, only the last one (that was active) is scrolled, even if another Word document is under the mouse pointer.

It would be great if this could be fixed.

Best regards
David.P
 
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Alexander Mihalkin
Administrator

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Joined: 04/21/2014
Posted: 06/03/2014 16:27:42
 
 
 Dear David,

The issue has been confirmed. It is going to be investigated and hopefully fixed.

Thank you for your report!
Best regards.

support@actualtools.com
 
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David P
Advanced user
 
 Posts: 83
Joined: 04/16/2012
Posted: 06/03/2014 23:16:54
 
 
 Thanks for the fast response.
Best regards
David.P
 
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David P
Advanced user
 
 Posts: 83
Joined: 04/16/2012
Posted: 04/22/2015 15:39:58
 
 
 Hi actual tools team and forum,

I was wondering whether the problem with "inactive window scrolling" when multiple Word windows are open has been fixed in the meantime?

Thanks for an update,
David.P
 
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Vasiliy Ivachev
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Joined: 11/09/2010
Posted: 04/23/2015 10:31:32
 
 
 Hello David,

Unfortunately, the problem hasn't been fixed yet.

Best regards.
 
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David P
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 Posts: 83
Joined: 04/16/2012
Posted: 04/23/2015 13:03:33
 
 
 Thanks  Vasiliy.

So is the issue on the list, i.e. is there a ticket such that it will be eventually solved?
 
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Vasiliy Ivachev
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Posted: 04/23/2015 15:58:08
 
 
 David,

The issue is on the list. But the task has a low priority because the version of MS Office is slightly obsolete. We'll inform you if/when the problem will be fixed.

Best regards.
 
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David P
Advanced user
 
 Posts: 83
Joined: 04/16/2012
Posted: 04/23/2015 16:14:52
 
 
 Thanks Vasiliy.

Have you checked whether the problem does not occur with newer versions of Microsoft Office?

I would suppose that it still does occur, because the underlying window controls should be similar or still the same with Office versions later than 2003.

If this should be the case, the problem would not be limited to old versions of MS Office, and possibly should receive higher priority.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 04/23/2015 17:01:24
 
 
 David,

I was unable to reproduce the problem with MS Word 2010.

Best regards.
 
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David P
Advanced user
 
 Posts: 83
Joined: 04/16/2012
Posted: 04/23/2015 17:03:38
 
 
 OK Vasiliy, so I hope the issue still gets addressed nevertheless.

Regards David.P
 
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