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Topic: «[Win 8.1] Task Switcher broken , It just doesn't work anymore » on forum: Technical Support   Views: 38530
 
Susan
Registered user
 
Posts: 22
Joined: 21.10.2013
Posted: 22.10.2013 16:00:02
 
 
Here is an image of the Log.

 
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Susan
Registered user
 
Posts: 22
Joined: 21.10.2013
Posted: 22.10.2013 16:22:19
 
 
OK. This is where it gets really weird.
After the crash that we are all suffering from, I closed the version of AMM running in the System Tray.
Then my taskbars, that are normally mirrored across all five screens vanished, and whenever I clicked on a document folder or file in Windows Explorer, the objects' PROPERTIES dialog box was presented. Right-clicking and selecting "Open" was the only way to open or run the object.
Opening Windows Task Manager showed that there were two copies of AMM still running - "Actual Windows Manager" and "Actual Windows Manager (32 bit)"
Killing these processes restored Windows Double-Click functionality, but did not restore the missing taskbars.
After restarting AWM, all was well until I tried "Alt+Tab" again.
Then, the BigCrash -

 
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Susan
Registered user
 
Posts: 22
Joined: 21.10.2013
Posted: 22.10.2013 16:52:55
 
 
I have just sent you my Configuration Files via email and My "Roaming Appdata" files.
I hope this helps.

In the hope that others can find some common ground (installed programs), here's my list -


1Password 1.0.9.337 AgileBits 20/10/2013 26.4 MB 1.0
8GadgetPack Helmut Buhler 20/10/2013 25.8 MB 8.0.1
Actual Window Manager 8.1 beta 1 Actual Tools 21/10/2013 25.4 MB 8.1 beta 1
Adobe Flash Player 11 Plugin Adobe Systems Incorporated 20/10/2013 6.00 MB 11.9.900.117
CCleaner Piriform 19/09/2013 4.06
COMODO BackUp COMODO 22/10/2013 4.2.2.15
Comodo Dragon COMODO 22/10/2013 70.6 MB 29.1.0.0
COMODO Internet Security Complete 2013 COMODO Security Solutions Inc. 22/10/2013 117 MB 6.3.35694.2953
COMODO Internet Security Complete 2013 COMODO Security Solutions Inc. 22/10/2013 6.3.35694.2953
DisplayLink Core Software DisplayLink Corp. 20/10/2013 24.1 MB 7.4.51572.0
DNS Leak Fix for OpenVPN version 1.2 dnsleaktest.com 21/10/2013 726 KB 1.2
Dropbox Dropbox, Inc. 20/10/2013 2.4.3
DU Meter Hagel Technologies Ltd. 21/10/2013 10.9 MB 6.20
EaseUS Todo Backup Free 6.0 CHENGDU YIWO Tech Development Co., Ltd 20/10/2013 298 MB 6.0
GeekBuddy Comodo Security Solutions Inc 22/10/2013 4.9.73
GPSoftware Directory Opus GPSoftware 20/10/2013 10.5.3.0
Icsview Control 20/10/2013 3.8.6
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Corporation 22/10/2013 6.74 MB 9.0.21022
Mozilla Firefox 24.0 (x86 en-GB) Mozilla 20/10/2013 47.1 MB 24.0
Mozilla Maintenance Service Mozilla 20/10/2013 220 KB 24.0
NVIDIA 3D Vision Driver 327.23 NVIDIA Corporation 20/10/2013 327.23
NVIDIA Graphics Driver 327.23 NVIDIA Corporation 20/10/2013 327.23
NVIDIA Update 1.14.17 NVIDIA Corporation 20/10/2013 1.14.17
OpenVPN 2.3.2-I003 20/10/2013 2.3.2-I003
QuickPar 0.9 Peter B. Clements 21/10/2013 0.9
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 20/10/2013 6.0.1.7050
Stickies 7.1e Zhorn Software 22/10/2013
TAP-Windows 9.9.2 20/10/2013 9.9.2
VLC media player 2.1.0 VideoLAN 21/10/2013 2.1.0
WinRAR 5.00 (64-bit) win.rar GmbH 20/10/2013 5.00.0
Your Uninstaller! 7 URSoft, Inc. 21/10/2013 12.8 MB 7.5.2013.2
 
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Justin Samsel
Registered user
 
Posts: 27
Joined: 20.10.2013
Posted: 22.10.2013 22:15:50
 
 
I'm also in contact with tech support via email. They are looking at my AppData folder as well. I'm very pleased with their responsiveness on this issue.

Susan, thankfully I know for sure there is no program compatibility issue. I coincidentally installed a fresh Windows 8 setup like a day before I noticed this issue. I had literally no programs on the computer when I started having the issue.

Hopefully our AppData folders and log files reveal something.
 
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Alex Kaye
Registered user
 
Posts: 2
Joined: 19.10.2013
Posted: 22.10.2013 22:35:36
 
 
You guys might wanna try Display Fusion (www.displayfusion.com), I'm on a trial with them as a replacement, and seems good so far
 
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Jim McClintock
Registered user
 
Posts: 11
Joined: 30.10.2012
Posted: 24.10.2013 04:55:18
 
 
Are the devs still saying this is not reproducible?

It's occurring continuously for me since upgrading (yesterday)to 8.1 Pro (with Media Center) on my x64, Intel Core i7-3930K machine. Very annoying/frustrating, to the point of rendering AWM useless.

I'm running AWM 8.1 Beta 1 . After the most recent error, an AWM message window asked if i wanted to send the error info to Actual Tools. I said yes, so you should have it.

In terms of running programs, I have Nvidia, Firefox, and Dropbox in common with Susan. Nvidia would be the likely suspect if a conflict exists - I had to update the driver to most recent Nvidia release (331.58) for my video card (GeForce GTX 680) for Windows 8.1 update.
 
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Justin Samsel
Registered user
 
Posts: 27
Joined: 20.10.2013
Posted: 24.10.2013 05:07:41
 
 
So far I can reproduce this same issue on my desktop (where I initially discovered the problem), and now on my laptop (which also runs Windows 8.1 Pro).

To reiterate my experience so far: I really don't think it's an incompatibility with any software. I just think AWM is doing something that modifies how alt+tab works and isn't coded to work properly with Windows 8.1 yet. Something is not right.
 
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Vasiliy Ivachev
Administrator
 
Posts: 2073
Joined: 09.11.2010
Posted: 24.10.2013 10:51:41
 
 
Hello guys,

The problem has been confirmed.
We'll try to fix it as soon as possible.
 
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Justin Samsel
Registered user
 
Posts: 27
Joined: 20.10.2013
Posted: 24.10.2013 10:59:06
 
 
Thank you for looking into it.
 
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Martin Spierings
Registered user
 
Posts: 25
Joined: 11.04.2012
Posted: 25.10.2013 19:20:47
 
 
Yeah i don't get a message setup on my mail-application either. If you want logfiles i can send them but i don't know where they are.
 
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