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Topic: «Cannot Uninstall 8.0 , Uninstall fails » on forum: Technical Support   Views: 8685
 
Chris Lane
Registered user
 
 Posts: 1
Joined: 08/17/2013
Posted: 08/17/2013 02:57:51
 
 
 I tried to uninstall after finding this product didn't have features I was looking for.
Running Windows 8 64-bit.
When I try and uninstall I get the error:

Runtime error (at -1:0):
Cannot Import dll:Utils.dll

That's not good.

Chris
 
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Alex Fadeyev
Administrator

Moderator
 
 Posts: 1427
Joined: 09/30/2005
Posted: 08/19/2013 00:45:56
 
 
 Chris,

The bug is confirmed andd will be fixed in the nearest update.
 
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Jason Hurlburt
Registered user
 
 Posts: 1
Joined: 08/19/2013
Posted: 08/19/2013 06:58:26
 
 
 Seconded.  Now I have v8.0 of Multipel Monitors and Window Manager and neither will uninstall.
 
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Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 08/19/2013 14:14:18
 
 
 Good day gentelmen,

The sollution to the issue stated by Chris, is to install one of the previous versions to the same folder and then try to uninstall.

Any questions?Mail to support@actualtools.com!
 
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Alex Fadeyev
Administrator

Moderator
 
 Posts: 1427
Joined: 09/30/2005
Posted: 08/20/2013 04:52:22
 
 
 Another solution is to update to the just released version 8.0.1 where the subject bug is fixed.
 
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Tim Rutherford
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 Posts: 1
Joined: 07/03/2013
Posted: 08/22/2013 20:55:23
 
 
Quote
Alex Fadeyev wrote:
Another solution is to update to the just released version 8.0.1 where the subject bug is fixed.
I will try the new version 8.0.1 to see if I can get past that error of uninstalling as well.  I will let you know.
 
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