Actual Tools
Forums list
New topics
Topics list
Search
Help
Login
Register


Topic: «AMM silently crashes » on forum: Technical Support   Views: 7783
 
Maxim Lysak
Registered user
 
 Posts: 2
Joined: 07/06/2013
Posted: 07/06/2013 21:35:57
 
 
 Hello, I was using Actual Multiple Monitors on my Windows 7 for quite a while, and I like it very much, but apparently I cannot start it anymore.
When I start AMM I see second system bar appear on my secondary monitor, and after 1 second it disappears, AMM application silently crashes without any error messages whatsoever.
I tried to reboot, turn machine off and on, uninstall and reinstall AMM - nothing helped.

I don't know how to fix this? Any hints are appreciated.
 
Top
Maxim Lysak
Registered user
 
 Posts: 2
Joined: 07/06/2013
Posted: 07/09/2013 05:22:23
 
 
 Aparently it was new NVidia driver (320.49) which made AMM to crash, I moved to older drvier (320.18) and not it works fine.
Can you please make AMM compatible with new NVidia drivers?
 
Top
Pim Joosten
Resident
 
 Posts: 549
Joined: 11/11/2010
Posted: 07/09/2013 14:13:45
 
 
 Hello Maxim,

That latest beta includes a fix for this issue. I do not use Nvidia drivers, so I cannot personally confirm the issue is solved in this version, but the description mentions the fix.You may want to try this beta. Be however warned that because it is a beta you may encounter other issues. The alternative is to wait until the new regular version is released.

Best regards.
 
Top
Alex Fadeyev
Administrator

Moderator
 
 Posts: 1428
Joined: 09/30/2005
Posted: 07/09/2013 19:59:46
 
 
 Pim, thank you for your help. I have got two confirmations that the issue was fixed from the users who complained about it.
 
Top
damien thomson
Registered user
 
 Posts: 2
Joined: 08/27/2013
Posted: 08/27/2013 23:25:04
 
 
 Hello

I have the same problem.
I have tried version 8 beta and the final version. Still the same issue.
win 7 64 bit
ati radeon HD7770
3 screens
Graphics drivers all up to date

Please help

I have tried running in compatibility mode for all windows versions, tried running as admin.
Nothing works

Version 3.2.1 works but it causes the one screen to flicker
 
Top
Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 08/28/2013 12:16:15
 
 
 Hello Damien,

Could you please go to Configuration window, then Tools, Configuration, Send to Tech Support, and fill the form, for the further investigation.

Any questions?Mail to support@actualtools.com!
 
Top
damien thomson
Registered user
 
 Posts: 2
Joined: 08/27/2013
Posted: 08/28/2013 12:57:44
 
 
 I dont think I can do that as the program wont run :/
 
Top
Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 08/28/2013 15:19:42
 
 
 Ok.Lets do it in other way.
Go to %AppData%\Actual Tools and send me the folder with the name of the product.
Also specify please what product (name and ver.) are you using

Any questions?Mail to support@actualtools.com!
 
Top


User(s) reading this topic
Number of guests: 1, registered members: 0, in total hidden: 0
Forums list
New topics
Topics list
Search
Help
Login
Register



 
HomeProductsDownloadOrderContactsPress Map Privacy
Copyright © 2002-2024 Actual Tools. All rights reserved.

Windows and the Windows logo are trademarks of the Microsoft group of companies.