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Topic: «Error backing up the configuration AWM , unable to backup configuration » on forum: Technical Support   Views: 2355
 
Chris Kistorian
Registered user
 
 Posts: 31
Joined: 08/16/2012
Posted: 01/15/2013 12:26:25
 
 
 I have been trying to backup the configuration using the backup (under tools) and I get the following pop-up error message:

Error backing up the configuration.

Failed to get data for 'enable_classic_shell_start'

can somebody please help me with this?  Thank you.
 
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Chris Kistorian
Registered user
 
 Posts: 31
Joined: 08/16/2012
Posted: 01/15/2013 12:28:26
 
 
 By the way I am using version 7.4.1.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4010
Joined: 04/04/2012
Posted: 01/20/2013 21:22:09
 
 
 Hello Chris.

This is a known problem and it has been already fixed, you'll be able to see the fix in the next version.

For now, try to temporarily activate the Classic Shell Start Menu (Multiple Monitors > Taskbar) and then deactivate it.

Best regards.
 
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