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Topic: «
AMM Screensaver Problem
, AMM Screen Saver does not run when set over 1 minute » on forum:
Technical Support
Views: 5571
ALAN white
Registered user
Posts:
5
Joined:
05/16/2011
Posted:
11/08/2011 08:41:52
In AMM, screen saver does not activate unless I set the wait time to under 1 minute. Never had this problem with the betas but now that I am running a purchased version (3.4), this is an ongoing problem.
Alan White
Toshiba Satellite A665-s6050, core i3 2.77 ghz, 64-bit OS Windows 7 SP1, 8 GB ram, dual monitors (one being laptop screen)
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Vasiliy Ivachev
Administrator
-retired-
Posts:
2073
Joined:
11/09/2010
Posted:
11/08/2011 23:18:07
Hello Alan,
Thanks for the post.
Could you send me your configuration files (Actual Multiple Monitors -> Send your configuration files to the Actual Tools technical support)?
Could you also send me a screenshot of the "Screen Saver" pane (Actual Multiple Monitors -> Multiple Monitors -> Screen Saver)?
Best regards.
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ALAN white
Registered user
Posts:
5
Joined:
05/16/2011
Posted:
11/11/2011 08:20:21
Trying to send you config files. It comes back as a bad address.
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Pim Joosten
Resident
Posts:
549
Joined:
11/11/2010
Posted:
11/12/2011 09:10:36
Hi Alan,
Occasionally I have had the same thing: it comes back as a bad address, but that error comes from my own ISP right when sending the e-mail. The address (support@actualtools.com) is correct, however I don't know whether there is a temporary hick-up at the end of Actual Tools at the moment. If you have the same error as I got (it is a system administrator error, hence it was generated by my e-mail program), just resend it. In my case that helped.
Hopefully this helps you too.
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Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
11/12/2011 11:46:50
Gentlemen,
In case of inaccessibility of our main support e-mail address, you can try to send your feedback to actualtools at gmail dot com.
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