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Topic: «Runtime library version mismatch and looking for aimemb.dll didnt help » on forum: Technical Support   Views: 19439
 
Paul Green
Registered user
 
 Posts: 4
Joined: 07/05/2011
Posted: 07/05/2011 22:38:39
 
 
 I tried V6.2 and I liked it so decided to purchase V6.5 and upgraded (or downloaded the .exe and just installed it) but now I get the error.

Runtime library version mismatch, asking me to log off and on and/or reset..

searches of this forum pointed to aimemb.dll to delete it... but I didn't have that on a full C drive search...

Any other tips? Registry edits and/or files that may removed/deleted to allow me use the program?

Tips and suggestions will be grately appreciated.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 07/06/2011 01:16:15
 
 
 Hello Paul,

Thanks for the message.

Does restarting your system solve this problem or not?

Best regards.
 
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peejaygee
Registered user
 
 Posts: 4
Joined: 07/05/2011
Posted: 07/06/2011 06:57:37
 
 
 Nope,

I even ran a reg program that sweeps for unused/dead keys incase. (after I'd uninstalled it)

then re-installed it.

:(
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 07/06/2011 22:21:14
 
 
 Hello Paul,

Thanks for the message.

Does Actual Window Manager work correctly after re-installing?

What OS are you running (version, 32 or 64-bit)?

Best regards.
 
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peejaygee
Registered user
 
 Posts: 4
Joined: 07/05/2011
Posted: 07/07/2011 06:54:02
 
 
 Nope, it doesn't, I've uninstalled and rebooted a couple of times and I get the same error...

I'm thinking there is a generic file that windows and the app uses that is locked on loading and the app can't updated it, hence giving me the warning..

I'm on Windows Vista 32bit

Regards
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 07/07/2011 22:28:28
 
 
 Hello Paul,

Could you run Actual Window Manager Configuration, turn on the "Run the library from the installation folder" option (Actual Window Manager -> Actions -> Options -> General -> Run the library from the installation folder) and try to run our software?

Please, inform me about your results.

Best regards.
 
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peejaygee
Registered user
 
 Posts: 4
Joined: 07/05/2011
Posted: 07/08/2011 18:03:49
 
 
 That did the trick, thank you very much for your support...
 
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Will
Registered user
 
 Posts: 27
Joined: 07/28/2012
Posted: 12/24/2012 22:17:49
 
 
 Same issue here and same workaround works.

Perhaps make this setting the default?
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4010
Joined: 04/04/2012
Posted: 12/27/2012 21:26:48
 
 
 Hello Will.

Making this setting default doesn't make much sense, it's more important is to find what causes this problem in your case.

What OS are you running (version, 32- or 64- bit)?

What antivirus software are you running?

Best regards.
 
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Will
Registered user
 
 Posts: 27
Joined: 07/28/2012
Posted: 12/30/2012 13:57:32
 
 
 Hey,

Windows 7 x64 SP1 with Microsoft Security Essentials 4.1.522.0.

Thanks,

Will
 
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