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Topic: «Illustrator CS5 crashes on exit » on forum: Technical Support   Views: 10189
 
Leo99 Mail
Registered user
 
Posts: 1
Joined: 21.06.2011
Posted: 21.06.2011 09:34:33
 
 
I'm on Windows 7 Home Premium/64-bit. When AMM 3.2 is running, Illustrator CS5 crashes on exit with this error message:


Code
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Illustrator.exe
  Application Version:   15.0.2.399
  Application Timestamp:   4ce0f2fc
  Fault Module Name:   AdobeOwl.dll_unloaded
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   4b958fed
  Exception Code:   c0000005
  Exception Offset:   59b4fe38
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1043
  Additional Information 1:   eb56
  Additional Information 2:   eb560e275e2518a1db46730ab345ee3d
  Additional Information 3:   1f60
  Additional Information 4:   1f60d1cdbed5a5c02719237a9393f2fd



Any bright ideas?

Thanks,
Leo
 
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Vasiliy Ivachev
Administrator
 
Posts: 2073
Joined: 09.11.2010
Posted: 22.06.2011 03:00:18
 
 
Hello Leo,

Thanks for the post.

The problem has been confirmed.

We'll try to fix it.

Best regards.
 
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Johnal L
Registered user
 
Posts: 1
Joined: 11.01.2012
Posted: 11.01.2012 11:02:41
 
 
I know it's a bit late, but I may be able to offer a solution as I was having the same issue.

"Open TeamViewer, go to Extras>options>Advanced>Show Advanced Options?>QuickConnect then click on Configure. In these options, please uncheck the box that states "Show QuickConnect button".
Then please restart TeamViewer and test the connection again."

You can also (at the same location) is just disable QuickConnect from Flash and Illustrator.

http://forums.adobe.com/message/4132472?tstart=0
 
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Vasiliy Ivachev
Administrator
 
Posts: 2073
Joined: 09.11.2010
Posted: 11.01.2012 19:48:19
 
 
Hello gentlemen,

The problem seems to be fixed since the 3.4 version of Actual Multiple Monitors.

Best regards.
 
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