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Topic: «2nd Monitor, buttom of windows below top of start bar. » on forum: Technical Support   Views: 6060
 
Michael Bills
Registered user
 
Posts: 4
Joined: 02.10.2007
Posted: 13.06.2011 10:55:05
 
 
When I upgraded to 6.5, I started having a problem with windows on the 2nd monitor being maximized and the bottom of the window being below the top of the start bar when I had either Digsby IM or Pidgin IM docked on the right side of the 2nd monitor.  I have used AWM for several years with dual monitors without a problem.  I have used Digsby for over a year w/o any issue.  When I upgraded to 6.5 and noticed the problem, I tried Pidgin with the same result.  I have verified that I am using the latest video drivers, AWM, Pidgin, and Digsby.
 
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Vasiliy Ivachev
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Posts: 2073
Joined: 09.11.2010
Posted: 13.06.2011 22:59:25
 
 
Hello Michael,

Thanks for the post.

What OS are you running?

Best regards.
 
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Michael Bills
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Posts: 4
Joined: 02.10.2007
Posted: 21.06.2011 11:43:20
 
 
I am running Windows 7 Enterprise 32-bit
 
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Vasiliy Ivachev
Administrator
-retired-
 
Posts: 2073
Joined: 09.11.2010
Posted: 23.06.2011 00:55:34
 
 
Hello Michael,

I can't reproduce this probolem.

Could you send me your configuration files (Actual Window Manager -> File -> Send Configuration -> Send to the Tech Support)?

What Windwos theme do you use?

What versions of  Digsby IM and Pidgin IM do you use?

Best regards.
 
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Michael Bills
Registered user
 
Posts: 4
Joined: 02.10.2007
Posted: 29.06.2011 10:34:26
 
 
Digsby: Build 30085
Windows Theme:  Windows 7 Basic, with a solid background color

I sent the configuration files today.
 
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Michael Bills
Registered user
 
Posts: 4
Joined: 02.10.2007
Posted: 08.07.2011 12:16:46
 
 
email received 7.6.11:

Hello Michael,

Thanks for the message.

The problem has been confirmed.

We'll try to fix it.

If you have any other questions regarding our software - please let me know, I will be glad to help you.  

Best regards,
Vasiliy I.
Actual Tools Support Service
 
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