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Topic: «Problem with WebEx PCNow » on forum: Technical Support   Views: 12134
 
Martyn Kenyon
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Posts: 135
Joined: 04/22/2006
Posted: 04/26/2006 05:59:31
 
 
If AWM acts on a window for WebEx PCNow then when I try to close the Webex Window it goes into a loop asking me if I really want to close it, I say YES and it asks again.  The only way to close the window is to use Task Manager.

Martyn
 
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Alexey Fadeyev
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Posts: 1433
Joined: 09/30/2005
Posted: 04/28/2006 05:08:45
 
 
Martyn, thanks for the note. Please send us your settings file. Is is named "WindowRules.ini" and located in the AWM installation folder ("C:\Program Files\Actual Window Manager" by default).
 
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Guest
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Posted: 04/29/2006 04:27:44
 
 
Alexey

I've emailed the ini file to your support email address.

Martyn
 
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Alexey Fadeyev
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Posts: 1433
Joined: 09/30/2005
Posted: 05/02/2006 01:40:26
 
 
Martyn, I have got your mail with the configuration file, thanks. Please specify also what version of WebEx PCNow do you use.
 
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Martyn Kenyon
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Posts: 135
Joined: 04/22/2006
Posted: 05/02/2006 03:06:02
 
 
Alexey

WebEx PCNow is web based, so I don't have a version on my PC.  It automatically uses the latest version on the web site.

Martyn

Martyn
 
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Alexey Fadeyev
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Posted: 05/02/2006 04:26:42
 
 
Martyn,

Well, I have already discovered this fact myself. :) But there another question arises: what, in this case, do you call the "Webex Window"?
 
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Martyn Kenyon
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Posts: 135
Joined: 04/22/2006
Posted: 05/06/2006 04:19:56
 
 
Alexey

When I use the Webex site to connect to a remote PC it opens a new window on my PC which displays the screen of the remote PC.  Any keystrokes I make in this window are then relayed to the remote PC.

Martyn

Martyn
 
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Martyn Kenyon
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Posts: 135
Joined: 04/22/2006
Posted: 05/09/2006 04:31:55
 
 
Alexey

I've now purchased Version 4 and tested this again.  I'm still getting the same problem.  I've recorded the screen to demonstrate.  I'll email the AVI file to your support email address.

Martyn

Martyn
 
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Alexey Fadeyev
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Posts: 1433
Joined: 09/30/2005
Posted: 05/17/2006 02:59:09
 
 
Martyn, thanks for a record. I have restored the situation on my machine and already answered to you by e-mail. Just in case: currently you should exclude the main PCNow window using the following Target Window criteria values:

Window class: ATConfContainerWindow
Window caption: WebEx PCNow
Program: IEXPLORE.EXE

It seems the "Window caption" criterion is optional and can be omitted.
 
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