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Topic: «[FIXED]Actual Tools WM is not compatible with Techsmith SnagIt 9.x , Actual Tools WM is not compatible with Techsmith SnagIt 9.x » on forum: Technical Support   Views: 8247
 
f2neo f2neo
 
 Posts: 1
Joined: 03/17/2009
Posted: 03/17/2009 04:01:40
 
 
 Actual Tools is not compatible with Techsmith SnagIt 9.x when the windows taskbard is at the top of the screen.
http://www.techsmith.com/screen-capture.asp

I did not manage to create a rule to exclude snagit process or something like that.

The incompatibility was confirmed by TechSmith Support.
To reproduce the problem :
- Install Actual Window Manager 5.2
- Install TechSmith SnagIt 9.x
- Put windows taskbar at the top of the screen
- Try to make a Zone screen capture
When you try to capture something, the whole desktop is going down, a strange space appears ABOVE the top taskbar.

A pity.
:(  
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 03/17/2009 05:23:03
 
 
 Dear Frederic,

We reproduced the problem with AWM 5.2 on our test machine. Please, try to install our AWM 5.3 beta 2. In this version the problem is solved. We'll release AWM 5.3 at an early date.  

E-mail: support@actualtools.com
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 04/01/2009 05:36:17
 
 
 Hello,

I'd like to inform you that the bug has been finally fixed. You are welcome to test it in Actual Window Manager 5.3

Best regards!


E-mail: support@actualtools.com
 
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