Unable to click with the mouse when actual multiple monitor is turn on on windows 11 - Forum «Technical Support»

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Topic: «Unable to click with the mouse when actual multiple monitor is turn on on windows 11 » on forum: Technical Support

Michaël Parchet

Posts: 1
Joined: 03/06/2026

Posted: 03/06/2026 03:13:08

Hello,

I have receently test and pay a licence for actual multiple monitor softwaire for my windows 11 Pc.
I try to use actusl multiple monitor with this configuration
Windows 11 64 bit 25 h 2
Graphic card Nvidia 4060 Ti
processor inttel core 7n ultra

software
spacedesk server
Scacedesk client
https://www.spacedesk.net/

Screan philips 17s4

virtual screan "macbook pro m1 pro" with spacedesk client
Virtual screan : "ipad pro m4 pro"

Step to reproduce :
1. install "windows 11 64 bit" on multiple monitor machine
2. install actual multipe monitor
3. configure actual multipole monitor
ç. start "actual multiple monitor"

Actual result.
when actual multupèle monitor is turn on, I can conuinue use my keyboard but my mouse not work. Dor exemple, I can't click on icon

Coud you help me please to fix this issus or could you explain me the origin ?

Thanks by advance

Best regards

Battant

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Bogdan Polishchuk
Administrator

Posts: 4160
Joined: 04/04/2012

Posted: 03/19/2026 14:06:30

Hello, Michaël

Thank you for contacting us.

Quote
when actual multupèle monitor is turn on, I can conuinue use my keyboard but my mouse not work. Dor exemple, I can't click on icon

Do you mean mouse actions don't work in monitors attached via Spacedesk? Or mouse actons don't work anywhere in Windows even in the Philips monitor?

Do none of mouse actions work anywhere in Windows (left, right and middle mouse clicks to any elements in Windows)? Or just some particular actions to particular elements (icons which you mentioned)?

Could you send us your Actual Multiple Monitors configuration files using the Send to Tech Support tool (AMM configuration module > Tools > Configuration > Send to Tech Support)? Add a link to this topic in the email.

Could you specify the exact number of your Windows build (type winver in the Search field of the Windows Start menu, press Enter. The window containing the build number will appear).

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