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Topic: «awm causing major performance problems , browsing in windows explorer bad when running awm » on forum: Technical Support   Views: 762
 
Bogdan Polishchuk
Administrator
 
Posts: 2594
Joined: 04.04.2012
Posted: 29.12.2017 13:09:38
 
 
Bob,

Problem similar to the one described in this topic has been fixed recently. The fix is available in the current beta version 8.12 beta 1. But I'm not sure whether you have this particular problem, so I asked you to disable the notification area to check whether it's this problem.

Could you temporarily disable the notification area or install the beta version and see whether it helps.
 
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BobTheBuilder
Registered user
 
Posts: 4
Joined: 23.12.2017
Posted: 30.12.2017 23:54:16
 
 
Quote
Bogdan Polishchuk wrote:
Bob,

Problem similar to the one described in this topic has been fixed recently. The fix is available in the current beta version 8.12 beta 1. But I'm not sure whether you have this particular problem, so I asked you to disable the notification area to check whether it's this problem.

Could you temporarily disable the notification area or install the beta version and see whether it helps.

No, still happening. The whole system slows down until I close Actual Window Manager down. Once I close it, system is back to normal performance.
 
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BobTheBuilder
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Posts: 4
Joined: 23.12.2017
Posted: 30.12.2017 23:57:13
 
 
And this was with disabling the notification area. I didn't see the "Switch audio playback to device" option.
 
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Steve Archer
Registered user
 
Posts: 9
Joined: 28.11.2011
Posted: 04.01.2018 03:17:44
 
 
Quote
Bogdan Polishchuk wrote:
Hello, Steve

Could you send us your AWM configuration files with configuration you currently have using the Send to Tech Support tool (Configuration module > Tools > Configuration > Send to Tech Support). Please add a link to this topic to the email.

Sent

Quote
I have been having the same issue with performance under the Fall update on windows 10.
Could you describe the problem you've initially reported about more detailed? As a p described the problem detailed, and I'm not sure how many things are common between these two problems.

Not sure what you're looking for here I have mentioned all that I have noticed. I use this PC heavily during the day with multiple programs at a time. I can tell you that when I returned from vacation yesterday I rebooted the machine and all was fine until mid day today then I started to experience the slowdown and high AWM cpu again. I typically do not reboot the machine for weeks at a time. I will reboot in the morning and see how it runs tomorrow.

What was the common CPU usage in the Task Manager when the problem persisted?
Total CPU usage when this occurs is between 60% and 80%

Quote
Found some improvement by disabling the switch audio playback tile button.
Have you disabled it in Default or in some Specific Settings?
Default

Does the problem return if you disable the exclusion for Internet Explorer now, when the "Switch audio playback to device" button is disabled?

I will have to try it.

Have you tried to exclude Excel from processing by AWM? Does it help?
My recollection is that it did not help.
 
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