Forums list
New topics
Topics list
Search
Help
Login
Register


Topic: «AWM 5.4 and 5.5b3 causing crash in Autodesk Softimage 2010 » on forum: Technical Support   Views: 5108
 
Gnz
Registered user
 
Posts: 6
Joined: 09.06.2009
Posted: 28.11.2009 12:27:55
 
 
Autodesk Softimage 2010 SP1 64bit is consistently crashing at startup only when AWM is running.

edit: I just confirmed this is happening with both AWM versions 5.4 and 5.5b3

I tried adding the app to the exclusion list but still crashes.

Let me know if there's anything else I can do to help debug this.

System is Win7 64bit
Softimage version is 2010 SP1

Here is windows's crash report:

Problem signature:
 Problem Event Name: APPCRASH
 Application Name: XSI.exe
 Application Version: 8.0.2009.1012
 Application Timestamp: 4ad3f042
 Fault Module Name: mcp.dll
 Fault Module Version: 8.0.2009.1012
 Fault Module Timestamp: 4ad3f346
 Exception Code: c0000005
 Exception Offset: 0000000000023393
 OS Version: 6.1.7600.2.0.0.256.48
 Locale ID: 1033
 Additional Information 1: 20d5
 Additional Information 2: 20d57b27e179e674539d8b95259b8753
 Additional Information 3: 58d2
 Additional Information 4: 58d21804041baae0b43c2ffabaa59037
 
Top
Tatiana Jack
Administrator
 
Posts: 616
Joined: 06.08.2008
Posted: 06.12.2009 20:44:19
 
 
Hello,

Thank you very much for your report.

We'll try to fix it.

E-mail: support@actualtools.com
 
Top


User(s) reading this topic
Number of guests: 1, registered members: 0, in total hidden: 0


Forums list
New topics
Topics list
Search
Help
Login
Register