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Topic: «AMM 8.14 background image is black after a while , black background » on forum: Technical Support   Views: 1461
 
JD Villareal
Registered user
 
 Posts: 1
Joined: 05/11/2021
Posted: 05/11/2021 22:54:29
 
 
 I setup AMM to have individual picture background for each monitor - slideshow mode - I have 2 monitors.

It seems for most images, a black background is rendered.

I did a search and applied the REG file posted here https://www.actualtools.com/forum/read.php?FID=10&TID=5489&MID=23286&sphrase_id=453191#message23286
Restarted the PC.
So far, it seemed to have resolved the issue.

Please address this on your next build as it seems to be a fairly straight forward fix.

Thanks.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4010
Joined: 04/04/2012
Posted: 05/14/2021 23:30:12
 
 
 Hello, JD Villareal

Thank you for contacting us.

Not everybody who uses our programs encounter this problem, so currently the .reg files which make changes to two registry parameters is a solution we offer the users who has this problem.

We wrote about it in the "What's new" for the version 8.11.2 (28.09.2017):
Quote
Windows 8+: The ability is added to change the default PNG codec used to create multi-monitor background images to a JPEG codec to reduce the size of a result image and avoid violating the 20 Mb background image size limit in synchronized user accounts (may be actual for 4K monitor owners).


Best regards.
 
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