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Topic: «Can't drag Adobe reader across monitors, or exclude it from AMM » on forum: Technical Support   Views: 2462
 
Jeremy Youngman
 
 Posts: 1
Joined: 11/02/2015
Posted: 11/02/2015 23:08:06
 
 
 Hi

I'm running the following:

Adobe Reader XI version 11.0.0
Actual Multiple Monitors 8.6
Microsoft Windows 7

with 'Tight Monitor Boundaries' set active.

I'm unable to drag my Adobe Reader window across monitors (the mouse won't traverse the border while dragging the window).

What's strange / annoying is that the problem persists even when I Exclude Adobe (done by dragging the window-selection cross-hair onto the Adobe window and choosing to reference it via 'Window caption' substring match of 'Adobe').

I don't have this problem with other windows, I don't have it when I disable Adobe's protection, and I don't have it when I disable Tight Monitor Boundaries.

I can live with it, now, by disabling Tight Monitor Boundaries but still thought it worth reporting especially as the Exclusion doesn't seem to work...

Jeremy
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4086
Joined: 04/04/2012
Posted: 11/11/2015 17:23:40
 
 
 Hello, Jeremy.

The problem has been confirmed. Actually, the problem is that the Enable Protected Mode at Startup option of Adobe Reader completely prevents the Adobe Reader window from processing by Actual Multiple Monitors and this also causes the subject issue.

We'll try o fix it.
 
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