idp.alexa.51 - Forum «Technical Support»

Home
Products
Download
Order
News
- Latest news
- Newsletter
Support
- FAQ
- How to Upgrade
- Restore License Key
- Online Demos
- Online User Manual
- Forums
- Announcements
- General
- Feature Requests
- Technical Support
- Tips and Tricks
- Beta Testing
- Feedback Form
- Beta Testing Section
Resources
Company
- About Us
- Contact Us
- Privacy
- Our Clients
- Press Center
- Press Releases
- In The News
- Reviewer's Guide
- Logos and Screenshots
- Publishing-friendly Graphics

Forums list

New topics

Topics list

Help

Topic: «idp.alexa.51 , Popped as virus » on forum: Technical Support

Michael Gomez
Registered user

Posts: 3
Joined: 08/25/2015

Posted: 10/11/2015 14:41:17

My antivirus flagged this file in my AMM files as a virus. Is this a legit AMM file or is this something that attached itself to the files?

Top

Vasiliy Ivachev
Administrator
-retired-

Posts: 2073
Joined: 11/09/2010

Posted: 10/13/2015 14:35:33

Hello Michael,

Thanks for the post.

Please specify your antivirus system (name, version), version of Actual Multiple Monitors and which exactly file the potential threat was found in. Did you try to check the file on https://www.virustotal.com/ ?

Please also specify where did you download AMM from (provide an url).

Top

sune borg
Registered user

Posts: 1
Joined: 11/20/2015

Posted: 11/20/2015 10:47:26

Hello
dont know if this is the right place but,
I downloaded the game :
Blades of time
Through steam
and after when I start the game my avg turns up and say the blades of time exe file have this virus :
IDP.ALEXA.51
so I clean it and restart and the game is missing the exe file.
I re download the game through steam and again the game wont start cus the exe file have that virus.

So now what do I do with this :
http://www.avgthreatlabs.com/ww-en/virus-and-malware-information/content/generic-virus/?name=IDP.ALEXA.51&utm_source=TDPU&utm_medium=IDP&PRTYPE=AVF

none of my other scan programs finds this file infected.

I hope for quick help.

Best regards
Borg

Top

Bogdan Polishchuk
Administrator

Posts: 4010
Joined: 04/04/2012

Posted: 11/20/2015 11:51:32

Hello, Sune

But how is the problem you've described related to our products?

Best regards.

Top

User(s) reading this topic

Number of guests: 1, registered members: 0, in total hidden: 0