8.0.2 is useless, please refund - Forum «Technical Support»

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Topic: «8.0.2 is useless, please refund » on forum: Technical Support

Giovanni Stefani
Registered user

Posts: 6
Joined: 08/16/2013

Posted: 09/01/2013 02:21:17

I've had nothing but issues under 8.0.1. It doesn't launch at start-up and when I launch at start-up and go into Configuration to change my monitor layout, I get this "Access violation at address 00409E8D in module 'ActualMultipleMonitors.exe'. Read of address 00000017. So I uninstalled 8.0.1, removed the AMM folder from the Program Files (x86) directory and the registry and decided to try 8.0.2 hoping it will fix these issues. It's even worse...Still won't start at start-up, but now I can't even get into configuration. The primary screens and secondaries all go black and can't even send a diagnostic report. This product is totally useless to me and a waste of my time to troubleshoot bugs in your product. Please refund my money.

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Bogdan Polishchuk
Administrator

Posts: 4010
Joined: 04/04/2012

Posted: 09/08/2013 18:17:15

Hello Giovanni

Please send an email with refund request to sales@actualtools.com.

Best regards.

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